View self-service solutions before chatting with an agent.

Chat

Email

If you've got a question or need help, we're here for you. Use one of the options below to find the answers you need:

What can we help you with?,Getting Started,Child Accounts,Technical Issues,Feedback and Suggestions,Your Orders,Your Zwift Account,Something Else,

By submitting this form you agree to our terms. See our privacy policy to learn about how we use your information.

Find answers in our Support Hub (knowledge base)

Support Hub

Connect with the community in the Zwift forums

Zwift Forums

large

Contact Zwift support by phone, email or chat. If you can't find what you are looking for browse our Support hub and/or Zwift Forums.

Contact Us - Official Zwift Support | Zwift

Stats

Comments

Event Details

Highlights

Notes

Overview

Snapshots

Your Progress

Tour de Zwift

Tour of Watopia

The fast track to leveling up your cycling experience on Zwift.

HOW-TO: RIDE

The fast track to leveling up your running experience on Zwift.

HOW-TO: RUN

Ready to take it to the next level? A global fitness community awaits.

ZWIFT MEMBERSHIP

My Schedule

Ayesha McGowan - Thee Abundance Summit

ABS 3 Month

British Cycling Elite

BCF 1 Year

British Cycling

Bicycling 1 Year

Canceled

Canyon month membership unlock

Chapter 2 Rere Bike Unlock

Chapter 2 Tere Bike Unlock

Ecom Free Month

Zwift Edition By Elite 1 Month

Elite Free Month

Free Trial

Zwift 3 Day Bonus

Garmin month membership unlock

GCN Training 3 Month

12 Month Bonus

1 Month Bonus

3 Month Bonus

6 Month Bonus

Giant Free Month

Zwift Gift Card

KNWU National Coaches

KNWU Elite Cyclists

Canyon Free Month

Newbury Velo

1 Year Physical Cards

3 Month Physical Cards

3 Month Promo Physical Cards

Qhubeka

Quarq month membership unlock

RCC 1 Year

RCC Kit

Saris Free Month

Specialized

Stages - 1 Month

Strava Bonus Days

Swedish Pro Member 7 Months

Swedish Pro Elite 7 Months

Tacx Free Month

VIRTUAL L’ETAPE DU TOUR DE FRANCE Promo

USAC 1 Year

Vroom Cycling 1 month membership unlock

Wahoo Free Month

Wahoo Japan 3 Month

1 Month Unlock

1 Weeks Unlock

2 Weeks Unlock

Women's Ride + Run Series

Zwift Academy Cycling Ride Leader Gifts

Zwift in a Box

Team Zwift

Zwift Monthly

It looks like you have no activities. Start Zwifting and have fun!

Handpicked for you

GET THE MOST OUT OF ZWIFT

ACTIVITY FEED

DOWNLOAD & INSTALL THE GAME

NEED HELP? VISIT ZWIFT SUPPORT

GET STARTED

LEARN THE BASICS OF ZWIFT

WANT TO ZWIFT? HERE’S HOW

Activity

Recent Activities

Activity Stats

Upcoming Events

Enhance your Zwift experience by downloading our companion app! Zwift Companion available on:

Membership | My Zwift

Promotions | My Zwift

Cancellation | My Zwift

Cancellation Survey | My Zwift

My Zwift

Confirm Subscription | My Zwift

Credit Card | My Zwift

Direct Debit | My Zwift

Payment Method | My Zwift

Welcome | My Zwift

History | My Zwift

New Shipping Address | My Zwift

Edit Shipping Address | My Zwift

Shipping Address | My Zwift

Pause | My Zwift

Payment Update | My Zwift

Connections | My Zwift

Emails | My Zwift

Password | My Zwift

Profile | My Zwift

Cancel my membership

STYLE YOUR AVATAR

JUNGLE RUINS EXPANSION

APPLE TV LIVE

LEITH HILL EXPANSION

ZWIFT RUN

Alpe Du Zwift Expansion

Two New Courses

Take a quick spin across the latest expansions and features we've released, and get a glimpse of what’s to come.

Are You Sure You Want to Cancel Your Membership?

We are going to miss you, but if you'd like to join again in the future we'll still take you back :)

Mind telling us why you decided to cancel?

Before you go

This is a bummer

Street address, P.O. box, company name, c/o

Apartment, suite, unit, building, floor, etc.

Customer Account Information

Address Information

The Direct Debit Guarantee

Review And Acknowledge Mandate

Follow the steps below

Switching from

Billing and Price Changes.

Billing Cycle.

Cancellation.

Monthly Membership.

No Refunds.

Payment Methods.

Zwift Terms & Conditions

You will not be charged until your current membership period runs out. You can check the expiration of your current membership on your

Change your payment method

Secure Payment Methods

Enter your billing information to get started.

Payment

You will not be charged until you return to ZWIFT to review and confirm your order.

Summary

Keep the miles rolling

Welcome to Zwift!

We have received your purchase. You should receive an email once the payment has been processed. Once you redeem a Day Pass, your 24hrs will only start when you start riding in the game.

So what are you waiting for? It's time to get out there and get active!

Bring a {LINEBREAK} Trainer Home

Trainer Home

Bring a

If you cancel you miss out on...

Sorry To See You Go...

How-To Videos

You can always log in and 'JUST WATCH' to check out the action or go for a run - it's FREE.

And when you're ready to ride, you can reactivate your Zwift membership at any time.

We'll keep all your hard-earned achievements, drops, and virtual swag safe in your Zwift garage.

Cancel Membership

Still not sure? Continue to explore the vast world of Zwift without the need to subscribe with the Zwift Day Pass. Hop on as many events, group rides, or

workouts that you can squeeze into your day, it's all up to you.

Once you redeem a Day Pass your account will become active. You will have 24hrs of ride time for every Day Pass you redeem.

Grab Your Bike!

Pass

Weather not cooperating with your plans to ride? Grab a day pass and get the full Zwift experience for a day.

Zwift Day Pass

Member

Membership

Enjoy unlimited Zwifting on any device, anytime for one low price.

Monthly

/month for unlimited Zwifting. Consider it our way of saying thanks.

You're an old school Zwifter, entitling you to grandfathered pricing —  just 

Your next payment of [CURRENCY_SYMBOL][AMOUNT] will be applied on [DATE]

Your payment info, transactions, and recurring payments

Upgrade today so that you don’t miss out on any miles or smiles.

Your Zwift Free Trial has expired.

Pause Failure

Some of the events happening on Zwift later this year

Your feedback matters. Is there anything else you'd like us to know?

Care to tell us why you want to pause?

pause membership

Paused

Pause Success

Resume Failure

Resume Success

25 km

Zwift Unlimited

Manage Membership

As a member paying with iTunes, your credit will NOT take effect until you

change your payment method from iTunes to another form of payment

Yor credit will be applied when your current membership period runs out. You can check the expiration of your current membership on your

cancel the automatic renewal of your Zwift payment with iTunes

Currently you cannot redeem a promo code or gift card while your subscription is Paused.

Should you desire, you can always Resume your membership, Redeem your promo code then Pause your Subscription again. Ride On!

Have a promo code or gift card you’d like to redeem? You’re in the right place.

Contact Us

If you've got a question or need help, we're here for you. Use one of the options below to find the answers you need:

Chat

Email

Can't Find what

you are looking for?

Support Hub

Zwift Forums

Support Hub

Zwift Forums